Kenwood Universal Remote Axcess Remote Portal User Manual

 
Table of Contents  
Complete Guide to Your New Kenwood Axcess  
Resetting Axcess............................................................................ 2  
How Do I Connect Axcess to Entré and the Internet? ..........2  
How Do I Connect Axcess to My Speakers? ........................5  
How Do I Set Up My Remote?............................................5  
How Do I Set Up Entré to be Recognized By Axcess?..........6  
Network Configuration........................................................... 7  
Chapter 2: Getting to Know Your Axcess ......................... 9  
What’s On the Front Panel of My Axcess?.........................10  
What’s On the Axcess Remote?.........................................11  
How Do I Turn On Axcess?...............................................12  
Complete Guide to Your Axcess Remote Portal  
xiii  
 
What if I Have More Than One Entré (Manual Media  
Server Selection)?..............................................................14  
Chapter 3: Enjoying Your Music Collection ................... 17  
How Do I Browse and Play My Music Collection?.............17  
Browsing Groups, Channels and Tracks....................................... 17  
Chapter 4: Enjoying Internet Radio................................ 21  
How Do I Connect to Internet Radio?...............................21  
How Do I Browse and Listen to Internet Radio? ................21  
How Do I Adjust the Volume? ..........................................25  
How Do I Adjust the Treble Setting? .................................26  
Chapter 6: Troubleshooting........................................... 29  
How Do I Contact Kenwood? ...........................................30  
xiv  
Complete Guide to Your Axcess Remote Portal  
 
Axcess Doesn’t Respond When I Press a Button on the  
My Music Repeats or Plays Out of Order..................................... 32  
I Can’t Control Internet Radio ..................................................... 32  
Axcess Doesn’t Work .................................................................. 32  
How Do I Solve a Problem with the Remote?....................32  
The Remote Is Not Responding................................................... 32  
Signal-to-Noise Ratio............................................................ 37  
Residual noise ...................................................................... 37  
Channel separation............................................................... 37  
Input impedance.................................................................. 37  
Dimensions .......................................................................... 37  
Weight ................................................................................. 37  
Complete Guide to Your Axcess Remote Portal  
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xvi  
Complete Guide to Your Axcess Remote Portal  
 
Chapter 1: Setting Up and Configuring Your Axcess  
Welcome to the Complete Guide to your new Kenwood Axcess. With Axcess, you can enjoy Internet Radio and  
the music stored in your Entré library anywhere in your home. Axcess doesn’t require extensive setup—with a  
few simple connections, you’ll be able to access your media remotely.  
OpenGlobe, the OpenGlobe logo, CE-Commerce and entertain simplicity are trademarks of  
OpenGlobe, Inc.  
CDDB is a registered trademark of GraceNote.  
All other trademarks are property of their registered owners.  
What’s Included with Axcess?  
Unpack your new Axcess carefully and make sure you have all the  
accessories:  
Batteries  
Phone cord  
Remote  
How Do I Use Axcess Safely?  
Read this section carefully to ensure safe operation.  
The Kenwood Axcess is designed for operation only on AC 120V current. Axcess must be connected to a 120V  
AC outlet that supplies constant voltage. Do not use an outlet controlled by a switch, or the switched power  
outlet on a receiver or other audio component.  
Prevent electric shock:  
•Do not expose your Axcess to rain or moisture.  
•Do not remove the cover.  
There are no user-serviceable parts inside. If your Axcess requires  
repair, take it to an authorized service outlet.  
The icon to the left indicates the presence of un-insulated  
dangerous voltage that may be of sufficient magnitude to cause  
electric shock.  
Complete Guide to Your Axcess Remote Portal  
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Setting Up and Configuring Your Axcess  
Resetting Axcess  
If Axcess fails to respond to front panel or remote commands, or if it responds erroneously, reset it:  
1. Hold the POWER ON button down on the remote control until the Standby, MUSIC, NET RADIO, AUX and  
OG lights flash momentarily. Then release the POWER ON button.  
2. When the Standby light stays lit, press the POWER ON button on the remote or the POWER button on the front  
panel to turn Axcess on.  
How Do I Connect Axcess to Entré and the Internet?  
Because Axcess is designed to play back content MP3s from Entré or Internet Radio via Entré, you must connect  
Axcess to Entré, either via a common telephone line or directly. Since Axcess connects to the Internet through  
Entré, the way you set up Entré’s Internet connection affects how Internet Radio works on Axcess. There are two  
ways to connect Entré to the Internet:  
Dial-up, via Entré’s internal modem  
Broadband (through DSL, a cable modem, or other high-speed connection)  
To learn more about connecting Entré to the Internet, see “How Do I Connect My Entré to the Internet?” on  
page 17 of How to Connect and Set Up Your Entré Entertainment Hub.  
Because there are many different ways to set up a home network, the following connection  
diagrams only show the most common ways to connect Axcess and Entré.  
Do not plug Axcess’ power cord into a wall outlet until you have completed all the  
connections.  
Establishing a Connection via Dial-Up  
If you use a dial-up connection for Entré, you will not be able to listen to Internet Radio on Axcess. All of Axcess’  
other functions will operate normally. Connect the components according to the following illustration:  
Entré Dial-Up Internet Connection  
2
Complete Guide to Your Axcess Remote Portal  
 
         
How Do I Connect Axcess to Entré and the Internet?  
Establishing a Connection via Broadband  
If you use a broadband Internet connection and you connect Entré to the Internet via a Home Phone Network  
Alliance (HPNA)/Ethernet bridge, you will be able to use all of Axcess’ functions including Internet Radio.  
Connect the components according to the following illustration:  
Entré Broadband Internet Connection via HPNA  
If you use a broadband Internet connection and you connect Entré to the Internet via a Universal Serial Bus  
(USB)/Ethernet adaptor and an HPNA/Ethernet bridge, you will be able to use all of Axcess’ functions including  
Internet Radio. Connect the components according to the following illustration:  
Entré Broadband Internet Connection via USB  
with HPNA/Ethernet Bridge  
Complete Guide to Your Axcess Remote Portal  
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Setting Up and Configuring Your Axcess  
The following HPNA/Ethernet bridge models are verified by Kenwood to work with Axcess and Entré:  
D-Link DHN-100  
LinkSys HPB200  
LinkSys HPR0200  
NetGear PE102  
You can purchase an Ethernet adaptor (the CATC NetMate) directly from Kenwood USA. Visit our website at  
You can also make a broadband connection from Entré to the Internet via its USB connector  
and an Ethernet adaptor without using an HPNA/Ethernet bridge for Axcess. However, you will  
not be able to listen to Internet Radio on Axcess. All of Axcess’ other functions will operate  
normally.  
Entré Broadband Internet Connection via USB  
without HPNA/Ethernet Bridge  
(No Internet Radio on Axcess)  
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Complete Guide to Your Axcess Remote Portal  
 
How Do I Connect Axcess to My Phone Line?  
How Do I Connect Axcess to My Phone Line?  
No matter how your home network is configured, you will connect Axcess to it in the same way.  
1. Connect one end of the included telephone cord to the telephone connector labeled WALL on the back of  
Axcess.  
2. Connect the other end of the telephone cord to the telephone jack on the wall or directly to Entré.  
Axcess Connection to Wall Telephone Jack  
Axcess Connection Directly to Entré  
If you have more than one phone line, be sure to connect Axcess to the same phone line that  
Entré uses.  
How Do I Connect Axcess to My Speakers?  
Connect the wires from the left and right  
speakers to the speaker connectors on  
the back of Axcess.  
Make sure to connect the speaker's  
positive (+) terminals to the positive  
(+) terminals on Axcess.  
Do not allow the + and  
- wires to touch (short-  
circuit), as this could  
damage Axcess.  
The speakers must have a nominal  
impedance of more than 6 ohms.  
Connecting Axcess to  
speakers with a nominal  
impedance of less than  
6 ohms may cause it to  
get too hot. If this  
happens, Axcess will automatically reduce its power output until it cools down, causing the  
volume to become quieter.  
How Do I Set Up My Remote?  
AA BATTERY  
1. Remove the cover.  
SUM-2 AA  
IECR6, 1.5V  
2. Insert two AA batteries, as shown at right.  
3. Close the cover.  
I E C R 6 , 1 . 5 V  
S U M - 2 A A  
Y
T T E B R A A A  
Complete Guide to Your Axcess Remote Portal  
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Setting Up and Configuring Your Axcess  
How Do I Connect Axcess to an Auxiliary Audio Source?  
This is an optional connection. You don’t have to complete it to use Axcess.  
You can use the  
speakers connected to  
Axcess to listen to  
sound from another  
device (such as your  
TV's audio output).  
Connect stereo audio  
cables from the  
device's audio outputs  
to Axcess' AUX inputs.  
Once you’ve made this  
connection, press AUX  
on your remote or on the front panel of Axcess to listen to this device. For more information about using Axcess’  
auxiliary function, see “How Do I Switch Modes?” on page 14 in How to Use and Enjoy Your Axcess Remote Portal.  
Do not connect Axcess' AUX IN and LINE OUT terminals to the same device (such as a tape  
recorder). This can create a feedback loop that could damage Axcess and the connected device.  
How Do I Connect Axcess to an External Power Amplifier?  
You can use  
Axcess as the  
audio source for  
a more powerful  
audio system by  
connecting it to  
an external  
power amplifier,  
which can then  
be used to drive  
larger speakers.  
Once you've  
connected Axcess to the external amplifier, Axcess' volume control will control the volume of the amplifier and the  
speakers connected to it.  
Connect stereo audio cables from Axcess' LINE OUT outputs to the amplifier's inputs. To connect the amplifier to  
the speakers, refer to the amplifier and speaker instruction manuals.  
Do not connect Axcess' AUX IN and LINE OUT terminals to the same device (such as a tape  
recorder). This can create a feedback loop that could damage Axcess and the connected device.  
How Do I Set Up Entré to be Recognized By Axcess?  
Once you have connected Axcess and Entré to your network, you need to activate Entré’s secondary network  
connection and name the network. Once you do, Axcess will be able to recognize Entré on your network.  
1. Press SETUP on the Entré remote.  
2. Select INTERNET CONFIGURATION.  
3. Select NETWORK CONNECTIONS.  
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Complete Guide to Your Axcess Remote Portal  
 
     
How Do I Power Up Axcess for the Very First Time?  
4. Under SECONDARY NETWORK CONNECTION (LAN), select HOMEPNA.  
5. Select SAVE.  
6. Select NETWORK NAME.  
7. Enter a name for this Entré. (If you have more than one Entré, repeat the process, entering a different name  
for each.)  
8. Select SAVE.  
After changing the network setting and naming the network, you’ll need to reset Entré. See “Resetting Axcess”  
on page 2 for more information.  
How Do I Power Up Axcess for the Very First Time?  
Once you’ve connected Axcess to Entré and your speakers, set up the remote, and set up Entré to recognize  
Axcess, you can begin using the Remote Portal. Plug Axcess’ power cord directly into a wall outlet that receives  
constant power.  
After you plug Axcess’ power cord into the wall, its Standby, Music, Net Radio and AUX indicators illuminate  
momemtarily, then it enters Standby mode. Once the Standby indicator stays lit, press the POWER button to turn  
Axcess on. Axcess goes through an automatic network configuration, which may include automatically  
downloading updated software from Entré. If Axcess finds updated software to download from Entré, the  
following screen appears for about 2–3 seconds:  
Do not press any buttons on either Axcess’ front panel or remote control until the  
configuration process is complete. If you do, Axcess will be unusable because it has no valid  
Read-Only Memory (ROM). Return your unit to an authorized service outlet for repair.  
Once this process is complete, Axcess enters the AUX input mode. You can then choose to listen to an auxiliary  
souce (if connected), or switch to playing music or Internet Radio. For more information about using Axcess, see  
Your Axcess Remote Portal.  
Configuring Axcess Manually  
If Axcess is not able to automatically configure the network settings itself or if your network has a static IP  
address, Axcess automatically enters the manual configuration mode. You can also choose to manually configure  
your Axcess by pressing and holding the select button when the following screen appears:  
Network Configuration  
Axcess will prompt you to manually enter the network settings (IP address, gateway address, network mask and  
DNS address). Get this information from your Internet Service Provider (ISP). If your network uses a static IP  
address, you can also get the information directly from your Entré:  
1. Press the SETUP button on Entré’s remote.  
2. Select INTERNET CONFIGURATION.  
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Setting Up and Configuring Your Axcess  
3. Select PRIMARY TCP/IP SETTINGS.  
4. Write the settings down or leave Entré set to this screen while you configure Axcess.  
Once Axcess enters the manual configuration mode, the IP address appears:  
1. Use the left/right arrow buttons to select the number you want to enter (the selected number will blink).  
2. Use the up/down arrow buttons to change the number.  
3. Repeat steps 1–2 until the correct IP address shows on the display.  
4. Once you have entered the correct IP address, press the SELECT button. The gateway address appears:  
5. Use the left/right and up/down arrow buttons as before to enter the correct gateway address.  
6. Press the SELECT button. The network mask appears. Use the left/right and up/down arrow buttons as before  
to enter the correct network mask.  
7. Press the SELECT button. The DNS address. appears. Use the left/right and up/down arrow buttons as before  
to enter the correct DNS address.  
8. Press the SELECT button. “Done?” appears in the top line.  
9. If you entered all the network information correctly, press the up or down buttons until the bottom line  
reads “Yes” and press the SELECT button.  
If you made a mistake entering any of the network information, press the up or down buttons until the bot-  
tom line reads “No”, and press the SELECT button. Axcess returns to the network configuration screens.  
Repeat steps 1–9.  
Manual Media Server (Entré) Selection  
Axcess can connect “on the fly” to any Entré connected to your HomePNA network. If you have more than one  
Entré on your network, you will need to select which one Axcess should use. You can perform this step at any  
time to setup or change which Entré Axcess uses.  
Skip this step if you have only one Entré on your network.  
1. Hold the SELECT button on Axcess’ front panel down for at least 4 seconds. “Select Server” appears in the  
top line of the display, and the name you entered for one of your Entrés appears in the bottom line.  
2. Use the up/down arrow buttons so the display’s bottom line shows the name of the Entré you want Axcess  
to connect to.  
3. Press the SELECT button.  
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Complete Guide to Your Axcess Remote Portal  
 
 
Chapter 2: Getting to Know Your Axcess  
Welcome to the Complete Guide to your new Kenwood Axcess Remote  
Portal. This chapter helps you learn how to take advantage of all Axcess’  
features.  
Axcess is a portal—a doorway to your stored media collection, providing a  
convenient way to enjoy your MP3 and Internet Radio collections.  
Enjoy the MP3s stored in your Entré music library through Axcess—without  
downloading music to a new device or computer each time you change  
locations.  
Or, listen to Internet Radio stations. You’ll enjoy the spectacular array of  
online stations, without putting a computer in every room.  
Complete Guide to Your Axcess Remote Portal  
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Getting to Know Your Axcess  
What’s On the Front Panel of My Axcess?  
1
2
3
4
5
6
7
8
9
10  
Radio Input  
17 18 19  
20  
21  
11 12 13 14  
15 16  
1. Power/Standby button  
2. Standby light  
11. Headphone jack  
12. Stop button  
3. Infrared receiver (for use with  
included IR remote)  
13. Pause button  
14. Play button  
4. Skip/Scan backward  
5. Skip/Scan forward  
6. Display  
15. Left navigation button  
16. Up navigation button  
17. Down navigation button  
18. Select button  
7. Music mode button  
8. Internet Radio mode button  
9. Auxiliary mode button  
19. Right navigation/Track informa-  
tion button  
10. OpenGlobe Web services but-  
ton  
20. Volume down button  
21. Volume up button  
10  
Complete Guide to Your Axcess Remote Portal  
 
     
What’s On the Axcess Remote?  
What’s On the Axcess Remote?  
11  
12  
1
2
3
4
13  
14  
5
6
7
15  
16  
8
9
17  
18  
19  
20  
10  
1. Music mode button  
2. Internet Radio mode button  
3. Auxiliary mode button  
4. Stop button  
12. Power Off button  
13. Play button  
14. Volume up button  
15. Volume down button  
16. Mute button  
5. Pause button  
6. Skip/Scan backward  
7. Skip/Scan forward  
17. OpenGlobe Web services but-  
ton  
18. Up navigation button  
19. Select button  
8. Audio settings button  
9. Left navigation button  
10. Down navigation button  
11. Power On/Standby button  
20. Right navigation/Track infor-  
mation button  
Complete Guide to Your Axcess Remote Portal  
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Getting to Know Your Axcess  
How Do I Turn On Axcess?  
Press the POWER button on front panel or POWER ON on the remote to turn  
Axcess on. Axcess is always in one of four power states:  
State:  
Meaning:  
Action:  
Power Off: The  
standby light is off  
and no text  
appears on Axcess’  
display panel.  
Axcess is  
unplugged.  
1. Plug Axcess in.  
2. Press POWER ON on the  
remote, or POWER on  
Axcess’ front panel. Axcess  
will go through an auto-  
matic network configura-  
tion, which may include  
automatically downloading  
updated software from  
Entré.  
Do not press  
any buttons on  
either Axcess’  
front panel or  
remotecontrol  
until the  
configuration  
process is  
complete.  
Initializing: The  
Standby light turns initializing  
off after illuminat-  
ing briefly.  
Axcess is  
Press POWER ON on the remote,  
or POWER on Axcess’ front  
panel.  
(starting up).  
Standby: The  
Standby light is  
solid red.  
Axcess is plugged Press POWER ON on the remote,  
in, but not in use. or POWER on Axcess’ front panel  
to begin using Axcess.  
Power On: The  
display panel  
shows text and the running.  
Standby light is off.  
Axcess is  
powered and  
Press POWER OFF on the remote,  
or POWER on Axcess’ front panel  
to return the system to standby.  
Axcess automatically configures itself, but if it fails to do so,  
follow the manual procedure. Axcess will prompt you to  
manually enter the network settings (IP address, gateway  
address, network mask and DNS address). Get this  
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Complete Guide to Your Axcess Remote Portal  
 
         
How Do I Turn On Axcess?  
information from your Internet Service Provider (ISP). If your  
network uses a static IP address, you can also get the  
information directly from your Entré. For more information,  
see “Network Configuration” on page 7 of How to Connect  
and Set Up Your Axcess Remote Portal.  
Once Axcess enters the manual configuration mode, the IP address appears:  
1. Use the left/right arrow buttons to select the number you want to enter  
(the selected number will blink).  
2. Use the up/down arrow buttons to change the number.  
3. Repeat steps 1–2 until the correct IP address shows on the display.  
4. Once you have entered the correct IP address, press the SELECT button.  
Axcess will show the gateway address:  
5. Use the left/right and up/down arrow buttons as before to enter the cor-  
rect gateway address.  
6. Press the SELECT button. The network mask appears. Use the left/right and  
up/down arrow buttons as before to enter the correct network mask.  
7. Press the SELECT button. The DNS address appears. Use the left/right and  
up/down arrow buttons as before to enter the correct DNS address.  
8. Press the SELECT button. “Done?” appears in the top line.  
9. If you entered all the network information correctly, press the up or down  
buttons until the bottom line reads “Yes” and press the SELECT button.  
OR If you made a mistake entering any of the network information, press  
the up or down buttons until the bottom line reads “No”, and press the  
SELECT button. Axcess returns to the network configuration screens.  
Repeat steps 1–9.  
Complete Guide to Your Axcess Remote Portal  
13  
 
Getting to Know Your Axcess  
What if I Have More Than One Entré (Manual Media  
Server Selection)?  
Axcess can connect “on the fly” to any Entré connected to your HomePNA  
network. If you have more than one Entré on your network, you will need to  
select which one Axcess should use. You can perform this step at any time to  
setup or change which Entré Axcess uses.  
Skip this step if you have only one Entré on your network.  
1. Hold the SELECT button on Axcess’ front panel down for at least 4 sec-  
onds. “Select Server” appears in the top line of the display, and the name  
you entered for one of your Entrés appears in the bottom line.  
2. Use the up/down arrow buttons so the display’s bottom line shows the  
name of the Entré you want Axcess to use.  
3. Press the SELECT button.  
How Do I Switch Modes?  
Once you’ve turned on Axcess, you can immediately enjoy music or Internet  
Radio, or an auxiliary source (such as your TV), by selecting one of the mode  
buttons. Axcess has the following modes:  
Press this button:  
To:  
Enjoy the music stored on Entré’s high-capacity  
music storage system.  
MUSIC  
NET RADIO  
Listen to Internet Radio stations.  
Listen to a connected device through Axcess’ speak-  
ers. To do so, you must connect the device to  
Axcess. To learn how, see “How Do I Connect  
Axcess to an Auxiliary Audio Source?” on page 4 of  
How to Connect and Set Up Your Axcess Remote  
Portal.  
AUX  
Tag music you hear on Internet Radio. That way,  
you can find it on OpenGlobe’s web site later and  
purchase it. For more information about the Open-  
Globe button, see “How Do I Purchase the Music I  
Hear on Internet Radio?” on page 23.  
OPENGLOBE  
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Complete Guide to Your Axcess Remote Portal  
 
     
How Do I Navigate Axcess?  
How Do I Navigate Axcess?  
You can quickly browse available music titles or radio stations using Axcess’  
navigation buttons.  
Press this button:  
To:  
Move to the left.  
Move up.  
Move to the right.  
View Track information.  
Move down.  
Select an item.  
How Do I Control Music Play?  
Press the buttons on your remote or Axcess’ front panel to control music play.  
These buttons work just like the play control buttons on Entré.  
Press this button:  
To:  
Play music.  
(In Internet Radio mode) Re-acquire the  
selected station if the station connection is lost.  
Stop music.  
Pause music.  
(In Internet Radio mode) Not used.  
Skip to the previous Track.  
Press and hold to move backward through the  
current Track.  
(In Internet Radio mode) Not used.  
Complete Guide to Your Axcess Remote Portal  
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Getting to Know Your Axcess  
Press this button:  
To:  
Skip to the next Track.  
Press and hold to fast forward through the cur-  
rent Track.  
(In Internet Radio mode) Not used.  
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Complete Guide to Your Axcess Remote Portal  
 
Chapter 3: Enjoying Your Music  
Collection  
Using Axcess’ Music mode, you can play your music collection, find a Track in  
your favorite Group on Entré, or control the order your music plays in. This  
chapter helps you understand how to play music, and find exactly the song  
you’re looking for.  
How Do I Browse and Play My Music Collection?  
You can play music as soon as you select the Music mode. Press MUSIC on  
Axcess or the remote.  
Playing Music  
Once you’re in Music mode, press  
displayed on Axcess:  
to play the piece of music currently  
While a Track is playing, press the right navigation arrow to view its playing  
time:  
Browsing Groups, Channels and Tracks  
When you added music to Entré, the hub automatically organized your music  
for you, or you may have organized it yourself. When you use Axcess to play  
that music remotely, it’s organized exactly how it is on Entré. Your music is  
organized into:  
Groups: categories of music, such as Rock, Jazz, or All.  
Channels: an MP3 playlist.  
Tracks: an individual song or piece of music.  
Complete Guide to Your Axcess Remote Portal  
17  
 
                   
Enjoying Your Music Collection  
For more information about using Entré to organize your music, see  
“Chapter 4: Managing Your Music” in How to Use and Enjoy Your Entré  
Entertainment Hub.  
You can browse Groups, Channels and Tracks on Axcess much as you do with  
Entré.  
You can browse your collection both when music is playing  
and when it’s stopped.  
1. To browse the Groups on your Entré, press the left navigation button. The  
current Group appears on the first line of the display, and the first Chan-  
nel in that Group appears on the second line:  
Use the left and right navigation buttons to browse available Groups.  
If your Entré contains more than one Group, arrows appear on one  
or both sides of the currently selected Group:  
Use the up and down navigation buttons to browse Channels in a  
particular Group:  
2. Press SELECT to select a Channel. The Channel name moves to the top line  
of the display, and the first Track in that Channel appears in the second  
line of the display:  
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Complete Guide to Your Axcess Remote Portal  
 
 
How Do I Browse and Play My Music Collection?  
3. Browse a selected Channel:  
Press the up and down navigation buttons to browse Tracks in a  
Channel.  
Press the left or right navigation button to return to browsing Groups.  
4. Press SELECT to play the currently displayed Track.  
Hold down the up or down navigation buttons on the  
remote to scroll 10 lines at a time (similar to the function of  
the PAGE buttons on the Entré remote).  
Controlling Music Play Order  
You can control the order in which Axcess plays your music collection by  
changing preset music play orders. You can select from the following play  
orders:  
This play order:  
Normal  
Does this:  
Plays the current Channel in sequential order once,  
then stops.  
This is the default setting. Whenever  
you turn on Axcess from Standby  
mode, play order will reset to this  
default.  
Shuffle Title  
Randomly plays all Tracks within the currently  
selected Channel until you press  
. Axcess won’t  
repeat any Track until it has played all of them.  
Shuffle Group  
Randomly plays all Tracks within the currently  
selected group until you press  
. Axcess won’t  
repeat any Track until it has played all of them.  
Use this mode to shuffle all of  
Entré’s MP3s. Select the All” group,  
then shuffle the group.  
Repeat Track  
Repeat Title  
Repeat Group  
Repeats the currently selected Track until you  
press  
.
Repeats the Tracks in the currently selected Channel  
in sequential order until you press  
.
Repeats the Channels in the currently selected group  
in sequential order until you press  
.
Complete Guide to Your Axcess Remote Portal  
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Enjoying Your Music Collection  
To select a play order:  
1. Press MUSIC while you’re in Music mode. The current play order appears  
on the first line of the display:  
2. Press MUSIC again to move to the next available play order. Continue  
pressing MUSIC until you find the play order you want.  
3. Once you stop pressing MUSIC, Axcess saves the selected play order, and  
returns to the regular screen after a few seconds.  
20  
Complete Guide to Your Axcess Remote Portal  
 
Chapter 4: Enjoying Internet Radio  
Axcess allows you to enjoy Internet Radio the way you’ve listened to  
traditional broadcast stations. With Axcess, you don’t have to turn on your  
computer to listen to Internet Radio—now you can enjoy it anywhere in your  
home that you have an Axcess Remote Portal.  
This chapter explains how to use Axcess to listen to Internet Radio and find  
the station you want.  
Axcess allows you to listen to Internet Radio stations. Use  
Entré to listen to FM/AM broadcast stations.  
How Do I Connect to Internet Radio?  
Axcess’ Internet Radio capabilities depend on Entré’s connection to the  
Internet. The ability to listen to Internet Radio on Axcess depends on how you  
connected Entré to the Internet.  
For more information about how Entré’s Internet connection affects Internet  
Radio on Axcess, see “How Do I Connect Axcess to Entré?” on page 2 of How  
to Connect and Set Up Your Axcess Remote Portal. To learn more about  
connecting Entré to the Internet, see “How Do I Connect My Entré to the  
Internet?” on page 17 of How to Connect and Set Up Your Entré  
Entertainment Hub.  
How Do I Browse and Listen to Internet Radio?  
To listen to Internet Radio, press the NET RADIO button on Axcess or the  
remote.  
Once you’re in Internet Radio mode, press  
Internet Radio station:  
or  
to play the current  
KFAE  
INTERNET  
Complete Guide to Your Axcess Remote Portal  
21  
 
         
Enjoying Internet Radio  
Browsing Groups and Channels  
When you added Internet Radio stations to Entré, it automatically organized  
the stations for you, or you may have customized it yourself. When you use  
Axcess to listen to Internet Radio remotely, the stations are organized exactly  
how they are on Entré. Your Internet Radio stations are organized into:  
Groups: categories of Internet Radio, such as News, Rock, or All.  
Channels: individual radio stations.  
For more information about using Entré to organize your radio stations, see  
“Chapter 6: Managing Your Radio Stations” in How to Use and Enjoy Your  
Entré Entertainment Hub.  
Browse Groups and Channels on Axcess much as you do with Entré.  
You can browse available Internet Radio stations whether or  
not a station is playing.  
1. To browse Groups, press the left navigation button. The current Group  
appears on the first line of the display, and the first Channel in that Group  
appears on the second line:  
Once a Group name appears in the first line, use the left and right  
navigation buttons to browse available Groups. If there’s more than  
one Group, arrows appear on one or both sides of the currently  
selected Group:  
Use the up and down navigation buttons to browse Channels in a  
particular Group.  
2. Press SELECT to select a Channel. The Internet Radio station begins  
streaming.  
OR press the left or right navigation button to continue browsing Groups.  
22  
Complete Guide to Your Axcess Remote Portal  
 
     
How Do I Purchase the Music I Hear on Internet Radio?  
How Do I Purchase the Music I Hear on Internet  
Radio?  
If you hear a song you like while listening to Internet Radio, you can “tag” it  
for purchase later on the OpenGlobe web site:  
While the song is playing, press  
. If information on the song is cur-  
rently available, a screen similar to the following appears:  
Song  
Information  
If the song information is not currently available, the following screen  
appears:  
A list of your “tagged” songs is kept on the OpenGlobe web site. You can view  
the list by pressing  
on Entré. At the OpenGlobe web site, click on “My  
Kenwood Axcess Wishlist.” For more information on purchasing “tagged”  
Complete Guide to Your Axcess Remote Portal  
23  
 
   
Enjoying Internet Radio  
24  
Complete Guide to Your Axcess Remote Portal  
 
Chapter 5: Controlling Audio Settings  
You can adjust the volume and quality of the sound using the volume, mute  
and audio buttons. You can also fine-tune the sound by adjusting the balance,  
bass, or treble settings.  
How Do I Adjust the Volume?  
Use the volume buttons on the front panel or the remote to adjust the  
sound level.  
To mute sound, press the MUTE button on the remote, or press both vol-  
ume buttons on the front panel simultaneously.  
How Do I Adjust the Speaker Balance?  
You can change the balance of your speakers (making the left speaker louder  
than the right one, for example).  
1. Select the balance setting:  
Press the up and down navigation buttons simultaneously.  
Or, press AUDIO on the remote.  
The speaker balance screen appears:  
2. Adjust the balance:  
Make the left speaker louder by pressing the left navigation button  
repeatedly.  
Make the right speaker louder by pressing the right navigation button  
repeatedly.  
Reset the balance to the center by pressing the left and right naviga-  
tion buttons simultaneously.  
3. Exit the speaker balance screen:  
Don’t press any buttons for a few seconds. Axcess exits the screen  
automatically.  
Or, press the up and down navigation buttons simultaneously.  
Complete Guide to Your Axcess Remote Portal  
25  
 
         
Controlling Audio Settings  
How Do I Adjust the Bass Setting?  
Change how Axcess emphasizes low sounds by adjusting the bass setting.  
The Bass and Treble controls do not affect the headphone  
output.  
1. Select the bass setting:  
Press the up and down navigation buttons simultaneously, then press  
SELECT.  
Or, press AUDIO on the remote, then press SELECT.  
The bass setting screen appears:  
2. Adjust the bass setting:  
Increase the bass by pressing the right navigation button repeatedly.  
Decrease the bass by pressing the left navigation button repeatedly.  
Return the setting to the center by pressing the left and right naviga-  
tion buttons simultaneously.  
3. Exit the bass setting screen:  
Don’t press any buttons for a few seconds. Axcess exits the screen  
automatically.  
Or, press the up and down navigation buttons simultaneously.  
How Do I Adjust the Treble Setting?  
Change how Axcess emphasizes high sounds by adjusting the treble setting.  
The Bass and Treble controls do not affect the headphone  
output.  
1. Select the treble setting:  
Press the up and down navigation buttons simultaneously, then press  
SELECT twice.  
Or, press AUDIO on the remote, then press SELECT twice.  
26  
Complete Guide to Your Axcess Remote Portal  
 
           
How Do I Adjust the Treble Setting?  
The treble setting screen appears:  
2. Adjust the treble setting:  
Increase the treble by pressing the right navigation button repeatedly.  
Decrease the treble by pressing the left navigation button repeatedly.  
Return the setting to the center by pressing the left and right naviga-  
tion buttons simultaneously.  
3. Exit the treble setting screen:  
Don’t press any buttons for a few seconds. Axcess exits the screen  
automatically.  
Or, press the up and down navigation buttons simultaneously.  
Complete Guide to Your Axcess Remote Portal  
27  
 
Controlling Audio Settings  
28  
Complete Guide to Your Axcess Remote Portal  
 
Chapter 6: Troubleshooting  
Troubleshooting is how you determine what part of a complex system (like a  
home entertainment system) is at fault when the system isn’t working how  
you think it should. When you troubleshoot a system, you diagnose a  
problem by examining and eliminating possible causes until there’s only one  
left. Troubleshooting is easiest when you start with the most obvious, most  
common, and most likely cause, and work from there.  
Diagnosing your own problems can save you time and aggravation—the  
better you understand how to troubleshoot and adjust your own system, the  
less time you have to:  
spend on the phone with a customer service representative  
do without your Axcess because it’s “in the shop”  
Here are some basic steps to good troubleshooting:  
1. Verify the exact conditions when the problem occurs.  
This is the most important step in troubleshooting. Whether you fix it  
yourself or have to describe it to a technician, you are much more likely  
to solve the problem if you know the exact circumstances surrounding it.  
For example, if you don’t hear anything through the speakers, it’s useful  
to know if it only happens when you are listening to MP3 files. Knowing  
that means the speakers themselves aren’t part of the problem. The more  
you know about when a problem occurs, the more likely it is that you or  
the technician can solve it.  
2. Check each part of the signal’s path from source (such as Axcess) to  
speaker.  
You may also want to test the assumptions you made in step 1: maybe  
you haven’t listened to Internet Radio in a while—is there no sound from  
it as well? This step really helps narrow down the possible causes. Test all  
your connected devices and eliminate the ones where the problem  
doesn’t occur. When you’re done with this step, you’ll probably have  
found the problem.  
3. Go over all device connections slowly and methodically.  
Wrong or loose connections are the most likely cause of the most com-  
mon home entertainment problem: no sound. Use How to Connect and  
Set Up Your Axcess Remote Portal to double-check your connections for  
each device.  
4. Cables (especially old ones) go bad more frequently than devices do.  
Always suspect the cable before its device. For one thing, it’s easier to  
test: simply swap the cable with one connected to a device you know is  
Complete Guide to Your Axcess Remote Portal  
29  
 
       
Troubleshooting  
working. Then, if the device works, it was the cable. You can generally pur-  
chase new cables at most home electronics stores, or via the Internet.  
5. User error is more likely than device failure.  
You probably don’t want to hear this, but it’s true. Use this manual to go over  
the steps to operate Axcess. Refer to the manuals for the other devices in your  
entertainment system as well.  
6. Instruction manuals are your friends.  
A good rule of thumb is to check the manual when something doesn’t work  
as you expected. If you read the manual before calling the store or taking  
Axcess back, you may find the solution to your problem much more quickly.  
The rest of this chapter presents some common problems, grouped by type, and  
the steps you can take to resolve them.  
How Do I Contact Kenwood?  
We recommend reading this chapter before calling Kenwood. If you are still  
experiencing difficulties, use one of the following methods to contact Kenwood  
Customer Support:  
Call 1-800-KENWOOD  
How Do I Solve Sound Problems?  
There’s No Sound  
Check that you connected the speakers properly. For more information about  
connecting speakers, see “How Do I Connect Axcess to Speakers?” on page 3  
of How to Connect and Set Up Your Axcess Remote Portal.  
Make sure that the wires you’re using to connect the speakers work, and that  
you’ve connected the negative and positive wires to the correct speaker  
spring clip (red to red, black to black).  
The Volume Suddenly Decreases  
Check the impedance of your speakers. If it is less than 8 ohms, Axcess may  
automatically reduce its volume to avoid overheating. Do one of the following:  
Turn the volume down.  
Wait while Axcess automatically reduces its power output until it cools down.  
Internet Radio Stops Playing  
Press  
to reacquire the Internet Radio stream.  
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Complete Guide to Your Axcess Remote Portal  
 
                     
How Do I Solve a Problem with Axcess?  
I Can’t Hear Anything from My TV or Other Connected Device  
Check that the Axcess display reads:  
If it doesn’t, press AUX on Axcess’ front panel or the remote.  
Check that you’ve correctly connected Axcess to your auxiliary source. The  
red and white stereo audio cables should go from Axcess’ AUX jacks to the  
audio output jacks on the connected device.  
For more information about connecting Axcess to an auxiliary source, see  
“How Do I Connect Axcess to an Auxiliary Audio Source?” on page 4 of  
How to Connect and Set Up Your Axcess Remote Portal. Or, see the instruc-  
tions for the connected device.  
How Do I Solve a Problem with Axcess?  
The display on Axcess reads “Server Not Found”  
If the display on Axcess looks like the image below, then Axcess isn’t connecting  
to Entré correctly.  
For more information about connecting the two devices, see “How Do I  
Connect Axcess to Entré and the Internet?” on page 2 of How to Connect and  
Set Up Your Axcess Remote Portal.  
Reset Axcess after trying each of these options. For more information on  
resetting Axcess,  
Check that you’ve connected Axcess and Entré correctly.  
est the phone cords connecting Entré and Axcess to make sure they still work  
T
.
Confirm that the wall telephone jacks to which you have connected Axcess  
and Entré are on the same phone line.  
Test that the wall telephone jacks work properly.  
Check that there are no DSL filters on the wall telephone jacks to which  
Axcess and Entré are connected.  
If you manually configured Axcess, confirm that the IP address, gateway  
address, network mask and DNS have been entered correctly.  
Complete Guide to Your Axcess Remote Portal  
31  
 
             
Troubleshooting  
Axcess Doesn’t Respond When I Press a Button on the  
Remote or Front Panel  
Reset Axcess. For more information, see “Resetting Axcess” on page 1.  
My Music Repeats or Plays Out of Order  
Select a different music play order. For more information about how to  
change the music order, see “Controlling Music Play Order” on page 19.  
I Can’t Control Internet Radio  
Verify how you connected Entré and Axcess to the Internet. Axcess must be  
connected via an HPNA/Ethernet bridge in order for you to listen to Internet  
Radio on Axcess. For more information, see “How Do I Connect Axcess to  
Entré and the Internet?” on page 2 .  
Axcess Doesn’t Work  
If you have just powered up Axcess and the following screen appears:  
Do not press any buttons or interrupt power to Axcess until the configuration  
process finishes.  
If you did press any buttons or interrupt power, Axcess is  
u
nusable because it has no valid Read-Only Memory (ROM).  
Return your unit to an authorized service outlet for repair.  
How Do I Solve a Problem with the Remote?  
The Remote Is Not Responding  
Replace the batteries with fresh ones and be sure they're loaded correctly.  
For more information, see “How Do I Set Up My Remote?” on page 4 of  
How to Connect and Set Up My Axcess Remote Portal.  
How Do I Solve a Problem with Entré?  
For Entré troubleshooting information, see “Chapter 5: Troubleshooting”  
in How to Use and Enjoy Your Entré.  
32  
Complete Guide to Your Axcess Remote Portal  
 
                         
Glossary  
This glossary explains the terminology used in this Guide. Since your Axcess  
uses such new technology, many of the terms used in this Guide have very  
specific meanings. Defining them here helps make the instructions and  
information more understandable.  
Channel: One piece of entertainment media within a Group. For example, in  
Music mode, one of your Mozart albums would be a Channel in the  
“Classical” Group.  
For more information about Music Channels, see “Browsing Groups,  
Channels and Tracks” on page 17. For more information about Internet Radio  
Channels, see “Browsing Groups and Channels” on page 22.  
Disc: A Digital Video Disc (DVD) or Compact Disc (CD).  
Disk: A computer hard drive.  
Group: A genre, or category, of entertainment media, used to organize your  
media. A Group contains a list of Channels. For example, there might be a  
“Rock” or “Classical” group in the Music mode listing music Channels  
(Playlists, CDs, etc.).  
For more information about Music Groups, see “Browsing Groups, Channels  
and Tracks” on page 17. For more information about Internet Radio Groups,  
see “Browsing Groups and Channels” on page 22.  
High-Capacity Music Storage System: Entré’s hard drive, where you can  
store MP3s, as well as information and cover art for your CDs and DVDs, and  
radio stations. You can then play your MP3s through Axcess.  
Local Area Network (LAN): A computer network within a small area (for  
example, your home).  
Mode: A mode is a media type, such as music (CDs and MP3s) or radio. For  
more information about modes, see “How Do I Switch Modes?” on page 14.  
Playlist: A custom group of Tracks. You can play these custom lists after you  
create them on Entré.  
Server: A device that manages network resources. For example, Entré is a  
media server, meaning it manages your media library. When you connect  
Axcess to a server (such as Entré), you can access the content stored on the  
server.  
Track: An individual song or selection on a CD or Playlist. In a music album,  
the individual songs are called Tracks, and the entire album is called a title.  
Complete Guide to Your Axcess Remote Audio Player  
33  
 
                 
Glossary  
34  
Complete Guide to Your Axcess Remote Audio Player  
 
Index  
A
accessories ...................................... 1  
adjusting  
bass ...................................... 26  
speaker balance .................... 25  
treble .................................... 26  
audio  
settings .................................. 25  
automatic configuration ............. 7, 12  
auxiliary input  
selecting ................................ 14  
troubleshooting ..................... 31  
Axcess  
F
firmware update. ............................12  
G
Internet Radio ........................22  
powering up  
first time ....................... 12  
troubleshooting ..................... 31  
High-Capacity Music Storage System,  
defined ......................................33  
B
balance, adjusting speaker ............. 25  
bass, adjusting ............................... 26  
broadband ...................................... 3  
browsing  
Internet Radio ....................... 22  
music ...............................17–18  
buying music ................................. 23  
broadband ...............................3  
dial-up .....................................2  
C
purchasing music from ...........23  
cables  
included with Axcess ............... 1  
troubleshooting ..................... 29  
Channels ....................................... 33  
Internet Radio ....................... 22  
music .................................... 17  
configuration, automatic ............ 7, 12  
configuration, manual ................ 7, 12  
configuring  
audio settings ........................ 25  
connecting  
troubleshooting. See troubleshooting  
connecting speakers ........................ 5  
contacting Kenwood ...................... 30  
controlling  
Kenwood, contacting ......................30  
auxiliary input ........................14  
music .....................................17  
M
audio settings ........................ 25  
play order ............................. 19  
manual configuration .................7, 12  
media server  
defined ..................................33  
modes  
D
defined ..................................33  
selecting .................................14  
dial-up ............................................ 2  
downloading software ..................... 7  
Complete Guide to Your Axcess Remote Portal  
35  
 
 
Index  
music ............................................ 17  
browsing ......................... 17, 19  
controlling order ................... 19  
playing .................................. 17  
purchasing ............................ 23  
troubleshooting  
setting up  
audio .....................................25  
signal path, troubleshooting ............29  
order ............................ 32  
quality .......................... 30  
balance ..........................25  
bass ...............................26  
treble .............................26  
troubleshooting ................30–31  
N
network configuration  
automatic ................................ 7  
no sound ....................................... 30  
TV ......................................... 31  
not responding, Axcess .................. 32  
adjusting  
balance ..........................25  
bass ...............................26  
troubleshooting ......................30  
O
order  
controlling music ................... 19  
troubleshooting music ........... 32  
tagging music .................................23  
Tracks ......................................17, 33  
playing time ...........................17  
P
play order, controlling ................... 19  
playing time, Track ........................ 17  
playing, music ............................... 17  
playlist, defined ............................. 33  
powering up .................................... 7  
purchasing music ........................... 23  
Axcess ....................................31  
defined ............................29–30  
Entré ......................................32  
music  
R
order .............................32  
quality ...........................30  
remote ...................................32  
sound ....................................30  
turning on Axcess .....................12, 32  
TV  
Radio, Internet. See Internet Radio  
remote .......................................... 11  
troubleshooting ..................... 32  
S
selecting .................................14  
troubleshooting ......................31  
selecting modes ............................. 14  
server  
defined ................................. 33  
not found .............................. 31  
U
unpacking ........................................1  
36  
Complete Guide to Your Axcess Remote Portal  
 
Specifications  
Stereo Power Output  
20 watts per Channel, 0.11% THD, 1 kHz, 8 ohms  
15 watts per Channel, 0.7%, 70Hz - 20 kHz, 8 ohms (FTC)  
Signal-to-Noise Ratio  
86dB (A-WTD)  
Residual noise  
100dB (A-WTD)  
Channel separation  
56dB (1kHz, AUX input)  
Input impedance  
7.74kOhm (1kHz, AUX Input)  
Dimensions  
9" W x 4-11/16" D x 8" D  
Weight  
4 lb.  
 
               
Internet  
e-mail  
Telephone  
1-800-KENWOOD  
Main Office  
P.O. Box 22745  
Long Beach, CA 90801-5745  
 

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